NOTICE TO THE CONSUMER

In accordance with Law no. 144/2015, of 8 September 2015, we have disclosed all the Entities for Alternative Dispute Resolution that can be contacted in case of conflict, when purchasing a product or service referenced on this website.

It should be noted that when necessary, this solution compared to the judicial route is usually faster, less protocol and less expensive.

Thus, if you are dissatisfied and wish to expose your situation, you may do so by contacting an Alternative Dispute Resolution Entity.

CNIACC – National Centre for Information and Arbitration of Consumer Conflicts

www.arbitragemdeconsumo.org

CIMAAL – Centre for Information, Mediation and Arbitration of Consumer Conflicts of the Algarve

www.consumidoronline.pt

CACCDC – Consumer Conflict Arbitration Centre of the District of Coimbra

www.centrodearbitragemdecoimbra.com

CIMPAS – Insurance Information, Mediation and Ombudsman Centre

www.cimpas.pt

More information on the Consumer Portal – www.consumidor.pt

CACCL – Consumer Conflict Arbitration Centre of Lisbon

www.centroarbitragemlisboa.pt

CICAP – Porto Consumer Information and Arbitration Centre

www.cicap.pt

CIAB – Consumer Information, Mediation and Arbitration Centre (Consumer Arbitration Court)

www.ciab.pt

CACCDC – Consumer Conflict Arbitration Centre of the District of Coimbra

www.centrodearbitragemdecoimbra.com

CACC-RAM – Centre for Arbitration of Consumer Conflicts of RAM

https://www.madeira.gov.pt/cacc/

CASA – Arbitration Centre for the Automobile Sector

www.arbitragemauto.pt